You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
Alana Rudder is a staff writer at Fit Small Business specializing in Marketing and Tech. Before joining the team, she built her career offering content strategy, marketing project management, and content writing services to Fortune 500 brands, including Adobe, and leading tech firms like Workfusion. She’s currently an MBA candidate at Excelsior College. Alana has also contributed her expertise to Business2Community and Towards Data Science.
Every web address begins with "www." This is an abbreviation for World Wide Web and is the gateway to the internet. Nowadays, domain names do not necessarily have to have a "www" in front of them because web browsers automatically recognize them. The next part, the second level, is the most important recognition factor – the domain name. Think of a domain name that best reflects the content and subject of your website.
This is where an email host like SiteGround can be a winning deal for individuals. SiteGround will give you a free domain name, where you get unlimited email hosting that’s compatible with most all major email and webmail clients (RoundCube, Outlook, SquirrelMail, etc.). Your email is secured with integrated anti-SPAM protection, and you can easily manage your account via cPanel, the web’s leading control panel for hosting.
Similarly, another thing you’ll need to take a look at is whether your hosting provider offers live chat support throughout the day. For example, with DreamHost, Live Chat is available only between 5 am and 10 pm PST and they don’t even offer free phone support for shared hosting. If you need assistance via phone, you’ll have to purchase the phone support addon separately.
The company doesn't list a virtual private server offering, but it bills its Elastic Sites service as a VPS alternative, offering the ease of use of a simple shared hosting plan and the performance and scalability of a VPS. GlowHost also offers a number of different cloud hosting plans, with special attention to providing enterprise-grade services.
Alexandra Leslie’s interest in website administration was sparked in her teens, priming her for a fast-paced career in managing, building, and contributing to online brands, including HostingAdvice, Forbes, and the blogs of prominent hosting providers. She brings to the table firsthand experience in reviewing web hosts, perfecting website design, optimizing content, and walking site owners through the steps that add up to a successful online presence. Today, she combines her extensive writing experience with technical understanding to unpack some of the most complex topics that daunt novice website owners, as well as the subjects that excite veteran technologists within the HostingAdvice readership.
All of this infrastructure has been built out to support the a wide range of hosting services. The family-owned company gains points for understanding the importance of transaction security by offering free AutoSSL and Let's Encrypt SSL encryption for its plans. While the company offers sophisticated services for technically strong clients, it also has a Weebly web builder option to get you up and running quickly.
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